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DameWare 6 Alt-Tab not sent to remote machine even when Windows Hot Keys enabled

October 30, 2014, 10:06 am
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Title says it all.  I'm using DameWare MRC 6 (due to legacy issues in the organization).  Most of the time the Alt-Tab keystroke is handled by the remote machines, which is what I want.  Every so often, "something happens" that I have been unable to identify, that causes Alt-Tab to be handled by the local machine, even when the DameWare MRC client has focus and "Windows Hot Keys" are enabled.  I vaguely recall conquering this by fiddling with some setting in some dialog somewhere, back in the mists of the past, but I can never find it when I need it, such as right this minute.  Can anyone help?

 

Thanks,

Chris

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Dameware remote desktop problems...

October 9, 2014, 3:32 am
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I'm already use Dameware mini control software

Can I upgrade software to support all things:

1. Create users permission meaning users1 can connect only to groupA of computers

2. Bypass firewall while connecting

3. Set/write log or history file on server

4. Set request permission from client to access his pc

Meaning all users of dameware will have to get the client approve before they can control /view his pic

Even if he administrator of the domain

Still need to get approve for connection

Cause now if i'm admin of the network i can enter his computer without his approve.

also, I want to be able to set this option form server not to go to each client and set this option.


Thanks

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Install password fails for Windows 8

December 10, 2014, 10:53 am
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Anyone know how/what the specification is to install the AGENT on a remote Windows 8 PC?


My username and password *are* correct.  Dameware keeps asking for the password as if it's not.

 

I've turned the Firewall off on the remote PC and disabled UAC.

 

The Password dialog box does not show the DOMAIN field (and the PC is not a on a domain)
so it should be:

 

username

password

 

or

 

workgroup\username

password

 

but of course neither works..

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dameware not connecting

September 9, 2014, 6:51 am
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hello

 

after i created a domain controller on my network i'm no longer able to connect remotely to the computers as i did before

even though firewall is disabled

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MRC client agent not connecting. But, both sides are the same version

March 21, 2014, 8:24 am
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I get the message - The version of Dameware Mini Remote Control application you are using is not supported by the MRC client agent......

 

Both sides are activated and have the same version installed -- 6.9.0.4.

 

What is the problem?

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VNC connection pegs CPU to 100%

February 7, 2013, 1:25 pm
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Hi,

 

Every time I initiate a VNC connection to a Mac or Windows host, the CPU on my local machine goes to 100% and stays there until I disconnect. If I use RealVNC to connect to those machines however, CPU has little spikes but never 100% and never pegged. Using Dameware 9.0.1.247 64 bit, Windows 7 Pro x64. Windows is running as a Boot Camp VM in VMWare Fusion.

 

Any insight?

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Dameware MRC V 9.0 64 Bit And Windows Server 2012

February 28, 2013, 11:53 am
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Good Afternoon,

 

     I recently tried installing the Dameware Mini Remote driver onto a Windows Server 2012 machine and it continues to report back "The Operating System has reported that a reboot of the remote machine is required to complete the Mirror Driver installation/update".  Once you click ok, it lets you in.  But, everytime you remote in with Dameware, it pops up this message.  The system has been rebooted multiple times and tried installing the driver multiple ways with no success.  How do I get around this?  Thanks

 

Dameware.jpg

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Need help to install dameware nt product on a new PC

August 18, 2014, 12:28 am
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Hi,

 

we have change one of our PC that need DameWare NT to work.

 

We have uninstall DameWare on this computer, but when we install it on the new computer, it says that it's impossible to register it.

 

We absolutely need this activation !!

 

Actually only hte new pc have DameWare NT installed.

 

Please let me know how to unactivate the old pc !

 

Thanks for your help and scuse me if I put this message on in the bad group.

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Export profile from Dameware Mini Remote Control installation package builder (MSI)

March 1, 2013, 4:01 am
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Is it possible to export profile from Dameware Mini Remote Control installation package builder (MSI) ?

 

I'd like to document the settings that are set on a created MSI.

 

Thanks

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Shared Saved hosts

March 14, 2013, 5:38 am
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Hello, I had asked about this back in September in the old forum, and was just looking to see if I could get an update.  Will Dameware be getting functionality to point the saved hosts files to a network location?  This is something that would be very helpful as we have multiple helpdesk staff and any time we add a user or replace a PC we end up with fragmentation and when someone calls for support inevitably somebody doesn't have the updated hosts and has to first take a few minutes to update that info.  It would be great if it could point to a network share where when one person updates the hosts, everyone has that update.

 

Thanks!

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New DameWare MRC Library & Support Page

May 24, 2013, 1:56 pm
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We've updated the DameWare support page.  This serves as a one-stop shop for all your DameWare documentation, how-to's, troubleshooting, and more.  You can add the page to your "links" or bookmark the page so you'll always have it handy.

 

Hope this helps, as always!

 

Danielle!

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Auto open in fullscreen (NOT JUST MAXIMIZED)

July 31, 2013, 4:59 pm
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Does anyone know how to create a shortcut to open to a host into fullscreen?

 

i.e "C:\Program Files\DameWare Development\DameWare Mini Remote Control 7.5\DWRCC.exe" -c: -md: -x: -m:xxxxxxx (WHAT ELSE)

 

Im making a computer that auto boots, and logs into multiple virtual machines and displays them on seperate monitors. I've got everything except for figuring out how to make dameware open fullscreen. I can't find any options or anything. The closest I can get is having the screen maximized

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I have a question abot dameware mrc in citrix/wts environment.. I just want to ask about this KB:http://support.dameware.com/kb/article.aspx?ID=300081.. Is his actual information or not? I can't see the key mentioned when I have installed..

April 7, 2014, 6:14 am
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Dameware NT utilities blocked by firewall ?

August 4, 2014, 12:26 am
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Hi there,

 

 

When I want to remotely install Dameware NT utilities (version 7.5.9.1) on a PC running Windows7 or server running Windows2008 and the windows firewall,is active, it just won't work.

I don't even 'see' the machine in the left hand pane of the interafe.

Note : I can't ping the machine either.

As soon as I switch of Windows' firewall everything works fine (ping=OK, install=OK) , but this is not the initial setting of the firewall.

 

Same goes when Dameware is already installed but Windows firewall was activated afterwards for some reason : no Dameware, no ping.

 

What rules or ports do I need to create or open to be able to install Dameware without switching off the firewall ?

 

 

Thx.

 

Bart

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Pushing settings out as easy as importing registry keys?

November 19, 2014, 5:40 am
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We just rolled out Dameware 11 (we were on 9 before).  This is standalone, not the centralized server model yet.  I noticed even though I used the MSI builder and configured the settings, they didn't seem to apply to everyone.  For example we have just started testing removing "Domain Admins" from our IT support people and in order to still be able to use Dameware we had to push out settings for only allow these specific groups to connect to not only DOMAIN\Domain Admins, but also DOMAIN\Information Technology.  At least one person's dameware was asking them for permission and even when granted we couldn't take control (view only).  A few others we could not connect at all with our windows credentials unless I ran MMC as a domain admin, managed that particular computer and put Information Technology in as a local admin.

 

So I did some digging with Regshot and found all the settings seem to be saved at HKLM\Software\DameWare Development\Mini Remote Control Service.  So I got all the settings how I want them, tested them and then exported this branch in regedit.  I imported it into Dell Desktop Authority so these registry keys are imported to the PC if the dwmrc.exe file version is equal to 11.0 or greater.  So far it seems to work.  Are there any caveats to doing this?  Again it seems to be working fine but I wanted to post it out there just as an FYI.

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Install password fails for Windows 8

December 10, 2014, 10:53 am
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Anyone know how/what the specification is to install the AGENT on a remote Windows 8 PC?


My username and password *are* correct.  Dameware keeps asking for the password as if it's not.

 

I've turned the Firewall off on the remote PC and disabled UAC.

 

The Password dialog box does not show the DOMAIN field (and the PC is not a on a domain)
so it should be:

 

username

password

 

or

 

workgroup\username

password

 

but of course neither works..

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CTRL-ALT-DELETE doesn't work when I'm attached to a client's machine

April 9, 2014, 10:12 am
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When I'm using Dameware V10 to remote into a client's machine, it always starts with the following message "Configuring the remote system for first time use. This may take as much as two minutes. Please wait..."  It allows me to get to the client's machine but then the CTRL-ALT-DELETE function doesn't work and I can't log in. I've also tried to use the Send "CTRL+ALT+DELETE" option.  I've installed and re-installed the Dameware Software at least 3 times but it still has the same issue. What would be causing this problem? Thanks.

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Cannot install DameWare Mini Remote Control 9.0

July 29, 2013, 10:01 am
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WHen I try to install DameWare Mini Remote Control 9.0, I get  "there is a problem with this windows installer package. A program run as part of teh setup did not finish as expected." I checked teh app log and get :

 

Product: DameWare Mini Remote Control 9.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action APPDIR, location: C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\, command: "C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\SolarWinds.MRC.Licensor.exe"

 

The description for Event ID 0 from source Installer Registerer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.


If the event originated on another computer, the display information had to be saved with the event.


The following information was included with the event:


ErrorReference:IECookie Error:ErrorCode:12

 

I tried loading version 10 qand get the same thing.  Any ideas?

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Does the Centralized server allow you to push the global host list to the clients.

July 9, 2014, 7:10 am
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Other than the Remote support function what does the Centralized server give me? Can I manage a global host list and have that list pushed to the client or have the client connect to the centralized server to access that list?

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Dameware Command Line Issues

August 19, 2014, 1:58 pm
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I had a Dameware batch file I used to remote into computers. I have updated dameware and now my batch file no longer works. I did change the the path so the path is correct. When I run this, I get an error saying Authentication Failed Remote Message: System Error: 87 The parameter is incorrect.

 

I use this because I have a Local Admin account on all computers on our Network, but I wasn't able to Remote into the machines when I was logged in with my Domain user account. So I ran this batch file, and entered my local admin username, and it would ask me for a password, and then it would conect.

 

Can someone tell me what I need to do?

 

Here is the Batch File:

@echo Dameware Login
@Echo --------------
@Echo Off

Set /p PC="Connect To:"

set /p inputone="Username:"
C:\Windows\System32\runas.exe /user:%inputone% "C:\Program Files\SolarWinds\DameWare Mini Remote Control 11.0 x64\DWRCC.exe -c -h -a:2 -m:"%PC%

 

 

Thanks for your help!

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