I am trying to install DMRC agent on end users (650 end points).
we are having a blend of win7 , win8 and win10 in our environment.
I was able to install the agent on 70 percentage of PCs but the other 30 percentage I am receving error for them.The failure is a blend of all OS and same is for success installation.
I am receiving error 2 and error 64 during installation.
is there anyone who has faced such an issue.
Dear Supportive Colleagues,
Is it possible to lock the desktop/server automatically when I disconnect or close the remote control window?
Thanks!
Cheers, Robin
So far both the windows server 2016 machines that I've upgraded the MRC agent to version 12.1.0.34 on have the issue that the mouse double click does not work in certain applications, including iis manager and computer management, but it does work in windows file explorer.
Any idea on a fix?
Hi people
-im trying to launch mini remote control from command line as follow:
"C:\Program Files\Solarwinds\DameWare Mini Remote Control 9.0\DWRCC.exe" -c: -h: -a:1 -m:server -u:user -p:pass -d:domain
but always fail with error message about wrong credentials. ( see screen attached )
-On the other handif iusethe same credentialsfromthe GUI , successfully connects.
-The remote PC is on a workgroup not in the domain
seems like from the command line always use the logged on user credential not the passed user/pass.
What might be theproblem?
txs in advance
PD: version 9.0.0.174 32 bits
I am running DameWare Mini Remote Control V12.0.0.509 32-bit on Windows 7 Enterprise V6.1 Build 7601 w/ SP1.
I am able to connect to a remote PC and see their desktop, along with mouse and keystroke changes; however, I am no longer able to remotely control the mouse or keyboard like I once was.
We recently upgraded to the software version shown above in order to attempt to resolve the problem. I was able to remotely control the mouse and keyboard when connected to a test PC; however, when I remoted into the PC of an internal customer who needed troubleshooting assistance, I had no mouse or keyboard control.
Suggestions?
Hello NG,
I come from this site http://forums.dameware.com/viewtopic.php?f=17&t=3065 , which resulted in opening a support case.
Our systems experience lots of the following error entries in Windows event viewer, application log:
##################################################################
Error:
DameWare Mini Remote Control
No Link-Local or Site-Local Cloud Available (Local).
System Error: 0
System Message: Der Vorgang wurde erfolgreich beendet.
(srv 64 bit)
##################################################################
We want to get rid of the messages. Can you help?
Our Dameware version is 7.5.9.0, we run Windows 7 64bit Ultimate SP1 fully patched. Our systems have IPv6 disabled in properties of the NIC configurations.
Thanks in advance!
Best Regards,
Bob
Running DameWare Version 11.2.0.91 (64 Bit)
Hello there everyone, had a question about DameWare and GPO options. When Reg changes are made through group policy shouldn't the DameWare Mini Remote Control take the changes in effect? I made changes to the following Reg Files: Force Encrypt Data, Force Encrypt Images, and SFT: Enable Simple File Transfer and moved my VM to test out the results. The Reg files took the changes but the application did not.
When you launch the DameWare Mini Remote Control > Remote Connect Window > Click Settings > Click Encryption Options Tab and under Remote Control box options still unchecked (Encrypt General Data and Images)?
Under Simple File Transfer: Enable Encryption Still Unchecked?
With the changes made to the reg files, shouldn't these options be checked with Reg Value of 1?
If I am doing something wrong, please let me know thank you in advance.
Josh
Hello NG,
I come from this site http://forums.dameware.com/viewtopic.php?f=17&t=3065 , which resulted in opening a support case.
Our systems experience lots of the following error entries in Windows event viewer, application log:
##################################################################
Error:
DameWare Mini Remote Control
No Link-Local or Site-Local Cloud Available (Local).
System Error: 0
System Message: Der Vorgang wurde erfolgreich beendet.
(srv 64 bit)
##################################################################
We want to get rid of the messages. Can you help?
Our Dameware version is 7.5.9.0, we run Windows 7 64bit Ultimate SP1 fully patched. Our systems have IPv6 disabled in properties of the NIC configurations.
Thanks in advance!
Best Regards,
Bob
So far both the windows server 2016 machines that I've upgraded the MRC agent to version 12.1.0.34 on have the issue that the mouse double click does not work in certain applications, including iis manager and computer management, but it does work in windows file explorer.
Any idea on a fix?
I have Dameware 7.5.6.1 32 bit running on 64bit Windows 7 and the remote clients are all 64bit Windows 7 machines.
It seems when I login to some of our remote computers I get an Smart Card Authentication failed error:
"System error: -2146435069, Remote Message: System Error: -2146435069. System message: the supplied handle was invalid."
The corresponding Windows Application logs show: "System error 10014, event id 110."
It seems to happen when I try to use the miniremote to remote into some computers, not all remote clients. It seems to happen after a sudden disconnect or reboot of the remote machine. It doesn't matter where I do it, so it not computer/profile specific. And I can get co-workers to login to the same remote system w/o issue, so it seems to be my issue.
I can use dameware NT utilities to access all the tools for the respective computer but a soon as I try to use MiniRemote and try to login I get the error. I can use other remote desktop apps and windows RDP w/ smart card authentication w/o errors.
I've tried uninstalling and reinstalling the program on my pc, the service and drivers on the remote PC w/ Dameware software. I've tried manually adding and removing the conents %windir%\dwrcs folder on the remote system w/o issue.
Damware sees my smart card as a JavaCard #2 if that helps.
Error (ID 110):
DameWare Mini Remote
Control
Error setsockopt
(IP_DROP_MEMBERSHIP)
System
Error: 10038
(srv 64 bit)
Get this error when trying to connect to some computers in our network, not all. Reinstalling the service sometimes help, making the user lock their computer sometimes help. What is the root cause for this problem?
It says that a reboot should make the driver available, but that's not working. Any thoughts on how to get it working again?
Good afternoon Solarwinds community,
I've inherited a network that used to run dameware 6.8.1.4 as their remote desktop management program. We've moved to a new platform already and in the interests of security we want to completely uninstall the agent on all of the client computers. The thing is though that the only indication that the software exists is by seeing it running in the system tray, there's no entry for it in control panel and manually deleting folders and registry keys on every PC in the network is very inefficient. I found where the main program "Dameware NT Utilities" sits on our network and I'm able to open it up there. What I need assistance with is generating a list of all of the PCs that have the agent running and then remotely uninstalling it through the management program.
Thank you in advance for any insight you can provide here,
Doing computer setup I may run 8 instances of Dameware MRC connected to 8 different machines. Lets call the computer names PC1 through PC8 in this example.
Say I'm finishing up some windows updates on these pc's and I go to restart them. Obviously after the "restarting" animation, Dameware disconnects and its just a white box. I then go to hit the reconnect icon a few minutes later when I think the machine should be booted back up, but dameware usually CHANGES the computer name and reconnects to a different one of the 8.
This is a hassle especially if some are rebooting at different times or are at different parts of implementation, because say I hit reconnect on PC2, for some reason it may try to reconnect to PC8 which I already have a connection in another dameware window and then I get the box asking if I want to ask for a shared session.
Its a terrible experience and I wish there was some way to get Dameware's reconnect button to actually reconnect to the computer name that is in the windows titlebar. I'm on 12.1.0.34 64-bit and we are using Windows 10 in our environment.
I just did a test for example, I was connected on computer 844. I purposely disconnected dameware and then hit reconnect. It started to connect to computer 748! I saw the name change in the titlebar from 844 to 748! For some reason the reconnect button is trying to connect to another computer, possibly the last one I connected to.
I am running DameWare Mini Remote Control V12.0.0.509 32-bit on Windows 7 Enterprise V6.1 Build 7601 w/ SP1.
I am able to connect to a remote PC and see their desktop, along with mouse and keystroke changes; however, I am no longer able to remotely control the mouse or keyboard like I once was.
We recently upgraded to the software version shown above in order to attempt to resolve the problem. I was able to remotely control the mouse and keyboard when connected to a test PC; however, when I remoted into the PC of an internal customer who needed troubleshooting assistance, I had no mouse or keyboard control.
Suggestions?
Our tenable/nessus scanner picked this up last week:
https://www.tenable.com/security/research/TRA-2019-43
Has this been mitigated in HotFix 3?