I have found the download page and tried downloading the client from there. I get an erroneous page after I click download. Is anyone else having this issue? Is there another location as to where I can download the client?
Thanks,
Todd
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I cannot download the client for Dameware Mini
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Dameware Crashing on Windows 7
Hi,
After a recent update to Windows 7 (the suspected update is KB4074598) our Dameware app crashes after being open for a few minutes.
Windows error logs show DWRCC.exe fails on ntdll.dll
Has anyone else come across this or a fix for it?
We're using Dameware 6.9.0.4
Thanks
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Dameware MRC ADMX Files
Hi all,
Does anyone already created an ADMX Template for GPOs for Dameware? There it is already documented: DameWare Mini Remote Control Group Policy Administrative Templates
File: minirc.admx
But i cannot find the download anywhere
BR TK
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clipboard does not work DameWare Mini Remote Control 10
when using DameWare Mini Remote Control I copy to a remote PC, for example a password or some other text (plain text), but it is not inserted into the remote PC.
such a problem appeared when I reinstalled DameWare Mini Remote Control on a new operating system - Windows 10
the clipboard does not work when copying from the main PC to a remote one, but in the opposite direction (copying from a remote machine to the main PC) is working.
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Event ID 110 No Link-Local or Site-Local Cloud Available (Local)
Hello NG,
I come from this site http://forums.dameware.com/viewtopic.php?f=17&t=3065 , which resulted in opening a support case.
Our systems experience lots of the following error entries in Windows event viewer, application log:
##################################################################
Error:
DameWare Mini Remote Control
No Link-Local or Site-Local Cloud Available (Local).
System Error: 0
System Message: Der Vorgang wurde erfolgreich beendet.
(srv 64 bit)
##################################################################
We want to get rid of the messages. Can you help?
Our Dameware version is 7.5.9.0, we run Windows 7 64bit Ultimate SP1 fully patched. Our systems have IPv6 disabled in properties of the NIC configurations.
Thanks in advance!
Best Regards,
Bob
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Error: Current server settings require specific authentication type to connect.
I tried to connect with MRC 9 and got the below error. I tried again on 11 and got the same thing. Another PC with MRC is having the same issue. Other remote PCs are fine. I removed the remote service and the issue persists. Any ideas?
Please try one of the other authentication types or please check the remote machine's authentication settings.
Disconnecting.
Date: 08/11/2014 12:22:18
Computer Name: XXXX
User ID: XXXX
Logon As ID:
Domain:
Desktop User ID: XXXX\XXXX
Desktop Name:
Connect via Proxy: No
Desktop State: User is logged on
Permission Required: No
Access Approved By: N/A
Access Declined By: N/A
Access Request Timeout: N/A
Access Request Disconnected: N/A
OS Product ID: 00392-918-5000002-85187
OS Registered Owner: XXXX
OS Registered Organization:
Host Name from Peer: XXXX
IP Address(es) from Peer: XXXX
Peer Host Name:
Peer IP Address: XXXX
Protocol Version - DWRCC.EXE: 10.000000-0.000000
Protocol Version - DWRCS.EXE: 10.000000-0.000000
Product Version - DWRCS.EXE: 11.0.0.1003
Product Version - DWRCC.EXE: 11.0.0.1003
Authentication Type: NT Challenge/Response
Last Error Code: 0
Last Error Code (WSA): 0
Host Port Number: 6129
Host IP Address: XXXX
Host Name: XXXX
Absolute timeout setting: 0 minutes
Connect/Logon timeout setting: 90000 milliseconds
Access Check:
Registered: Yes
WTS Session: No
Used Diffie-Hellman Key Exchange.
Used Shared Secret: No
Registration: XXXX
(srv 64 bit)
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Cannot install DameWare Mini Remote Control 9.0
WHen I try to install DameWare Mini Remote Control 9.0, I get "there is a problem with this windows installer package. A program run as part of teh setup did not finish as expected." I checked teh app log and get :
Product: DameWare Mini Remote Control 9.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action APPDIR, location: C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\, command: "C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\SolarWinds.MRC.Licensor.exe"
The description for Event ID 0 from source Installer Registerer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
ErrorReference:IECookie Error:ErrorCode:12
I tried loading version 10 qand get the same thing. Any ideas?
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Dameware 10 Mini Remote Control Tool - Admin Cert on CAC
Hello,
I am setting up Dameware 10 Remote Control Tool on a few systems and am having an issue getting connected to remote systems using my CAC. We have both admin and regular certs on the CAC but will be using the admin cert to do the remote control assistance.
Ill give you a rundown of what I am doing:
Right click DameWare Mini Remote Control > Run as (choose my admin Cert from CAC)
Fill in all information needed (Select Smart Card logon and fill in PIN)
Click connect and get error, after a few moments of waiting
Error:
DameWare Mini Remote Control
Smart Card Logon Failed (5.2).
System Error: 1326
System Message: Logon failure: unknown user name or bad password.
After inspecting the security logs on the client system I see that the error is because its attempting to use my regular user account, not my admin account. Even tho we are running the MRC tool using admin cert credentials.
Security Logs on client system shows the attempted connection and failure:
An account failed to log on.
Subject:
Security ID: SYSTEM
Account Name: %COMPUTERNAME%$
Account Domain: %DOMAIN%
Logon ID: 0x3e7
Logon Type: 3
Account For Which Logon Failed:
Security ID: NULL SID
Account Name: %REMOVEDINFO%
Account Domain:
Failure Information:
Failure Reason: Unknown user name or bad password.
Status: 0xc000006d
Sub Status: 0xc0000064
Process Information:
Caller Process ID: 0x380
Caller Process Name: C:\Windows\dwrcs\DWRCS.exe
Network Information:
Workstation Name: %Computername%
Source Network Address: -
Source Port: -
Detailed Authentication Information:
Logon Process: DWMRC3
Authentication Package: Kerberos
Transited Services: -
Package Name (NTLM only): -
Key Length: 0
This event is generated when a logon request fails. It is generated on the computer where access was attempted.
The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.
The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).
The Process Information fields indicate which account and process on the system requested the logon.
The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.
The authentication information fields provide detailed information about this specific logon request.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
I am a local admin on remote system and can confirm this with username and password, so we know the authentication is there. For some reason it keeps defaulting back to the regular user cert.
Any thoughts on it?
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I cannot download the client for Dameware Mini
I have found the download page and tried downloading the client from there. I get an erroneous page after I click download. Is anyone else having this issue? Is there another location as to where I can download the client?
Thanks,
Todd
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System 5 error. Access Denied
Our company is rolling out windows 7 and now I get a System Error 5 when trying to connect to a XP or even a Win 7 computer. Any way to solve this?
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Dameware MRC ADMX Files
Hi all,
Does anyone already created an ADMX Template for GPOs for Dameware? There it is already documented: DameWare Mini Remote Control Group Policy Administrative Templates
File: minirc.admx
But i cannot find the download anywhere
BR TK
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DameWare 12.1 HotFix 3 Now Available
Dameware Mini Remote Control 12.1.0 Hotfix 3
is now available for download in your customer portal. Below are the release notes for this hotfix.
This hotfix addresses various security issues and crashes in Dameware Mini Remote Control version 12.1.0.
Hotfix 3 also includes all fixes from Hotfix 1 and Hotfix 2 for Dameware Mini Remote Control version 12.1.0.
Warning: SolarWinds strongly recommends that you edit the files mentioned in this document only as instructed. Any additional modifications to these files may result in system performance issues or may cause an error. Make a backup of the files mentioned in the instructions below if you want to uninstall this hotfix later.
Install the hotfix on DameWare Proxy
- Go to the Dameware Proxy machine.
- Run the Dameware Server Configuration Wizard (DameWare.Server.Configuration.ConfigurationWizard.exe).
- Using the Configuration Wizard, turn off all Dameware components that are running. If the Dameware Server runs on the same computer, turn it off as well. Do not close the Configuration Wizard after completing these steps.
- Open the DameWareDB.sdf database file using the CompactView free tool.
By default, the file is located at: C:\Program Files (x86)\SolarWinds\DameWare Central Server - Go to the RoleConfiguration table, and clear all checkboxes in the 'Status' and 'IsInitialized' columns.
- Remove all files from the binary folder.
By default, the folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Central Server\WebServerStaticContent\binary - Extract the Hotfix 3 archive, and copy the contents of the Dameware Proxy folder into the binary folder.
By default, the folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Central Server\WebServerStaticContent\binary - If you have the Dameware Proxy installed on a separate machine (Dameware Server installed on another machine):
a) In the opened Configuration Wizard, turn the Dameware Proxy component on.
b) Pair the Dameware Proxy component with the Dameware Server (on the server side). - If you have the Dameware Proxy on the same machine as the Dameware Server:
a) In the opened Configuration Wizard, turn the Dameware Proxy component on.
b) Turn the Dameware Server component on. - Complete the configuration of Dameware server components by following Configuration Wizard instructions.
- Make sure the Configuration Wizard has generated *.exe files for newly copied *.msi. If not, repeat steps 1-10.
Install the hotfix on Dameware Mini Remote Control
- For the MRC x86 version:
- For the centralized version as part of the Dameware Server installation:
- Copy the contents of the MRC\x86 folder to the Dameware Remote Support installation folder on the computer.
By default, the folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Remote Support
- Copy the contents of the MRC\x86 folder to the Dameware Remote Support installation folder on the computer.
- For the stand-alone version:
- Copy the contents of the MRC\x86 folder to the Dameware Mini Remote Control installation folder on the computer.
By default, the folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Mini Remote Control
- Copy the contents of the MRC\x86 folder to the Dameware Mini Remote Control installation folder on the computer.
- For the centralized version as part of the Dameware Server installation:
- For the MRC x64 version:
- Copy the contents of the MRC\x64 folder to the Dameware Mini Remote Control installation folder on the computer.
By default, the folder is located at: C:\Program Files\SolarWinds\DameWare Mini Remote Control x64
- Copy the contents of the MRC\x64 folder to the Dameware Mini Remote Control installation folder on the computer.
Install the hotfix on Dameware Remote Support
- Copy the contents of the DRS folder to the Dameware Remote Support installation folder on the computer
- Copy the contents of the MRC\x86 folder to the Dameware Remote Support installation folder on the computer.
By default, the Dameware Remote Support installation folder is located at: C:\Program Files (x86)\SolarWinds\DameWare Remote Support
Uninstall the hotfix
- If you want to uninstall Hotfix 3, you need to back up files (which will be replaced during the installation process) and save them in a separate location.
- Follow the same steps described in the installation process, but instead, use your backed up files. The hotfix is then uninstalled.
For more information, see https://support.solarwinds.com/Success_Center/Working_With_Support.
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Is DMRC compatible with Windows 10?
I use Dameware Mini Remote Control to remote into my servers from home. My home PC is WIN 7. I have the free upgrade to Win 10 but do not want to install until I verify DMRC will be compatible with the new OS. I have version 11.1 64bit
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Mouse pointer not working on remote computer
Every time I remote into a remote computer at another office the mouse pointer is off by about 3 inches I cannot click on any icons which makes the remote session useless. Anyone have any ideas? This used to work perfectly a few months ago.
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Windows firewall rules for Dameware Mini Remote Control
The client msi install creates two rules that allow the service network access on all network profiles (domain, private, public):
"Dameware Mini Remote Control Service"
"Dameware Mini Remote Control Service GPO"
These rules are identical except that the first allows editing so that one can choose on which network profile access is allowed; the second displays "This rule has been applied by the system administrator and cannot be modified." This is on a manually installed client, not pushed or configured via domain policies. I would like to allow connections only on the domain profile but could not find where these settings are controlled in the msi builder app.
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DameWare 12.1 is Now Available
I’m happy to announce that DameWare 12.1 is now publicly available.
This release brings several improvements, namely:
- New Mirror Driver - Customers connecting to Windows® 10 can now use the brand-new mirror driver. Additionally, DameWare 12.1 now supports 4K monitor resolution and adds support for Java® and DirectX® Apps, allowing you to interact with high resolution displays and modern apps.
- TLS1.2 support - which can help ensure the safe transfer of real-time data. TLS 1.2 adheres to PCI and HIPAA industry requirements.
- Refreshed UI - New, refreshed icons for DameWare Remote Support and Mini Remote Control update the look and feel of both DameWare products.
DameWare 12.1 is available for download on your customer portal for those customers under current maintenance.
If you are not a DameWare user yet, now go anddownload new version from www.dameware.com now!
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Dameware MRC hangs white screen - Akamaiedge.net
Hi,
We are using Dameware MRC 9.0.1. It hangs when trying to load the program for 10 - 15 seconds. I've ran a process monitor and it's hanging on an connection to 2.22.139.27.
I've also ran a network monitor trace and MRC is trying to open a connection to akamaiedge.net on port 80.
We sit behind a proxy and firewall, so the direct connection can't be made.
Anyway of disabling this?
Many thanks
Rich
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Since installing 12.1 get a nuisance popup about active keyboard layout.
We've been using DWMRC for years, since the 7.0 days. I was using 12.0 for awhile but recently updated to 12.1. Now every time I connect to anyones machine for support I get a very annoying nuisance pop up that never appeared before. It says "The remote system is using the same active keyboard layout as your local system. If keyboard layouts are likely to change, we suggested disabling keyboard translation support. Would you like to disable support? Yes / No". No matter what I click here the message keeps coming up if I connect to the same machine or different machine.
How can I get this very annoying and unproductive message to stop, without downgrading back to 12.0? I'm not even sure what this message is supposed to convey. As a user all I care about is that I can connect on quickly when needed. I could give two sh*ts about some kind of keyboard layout... that's really irrelevant IMO.
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Dameware MRC V 9.0 64 Bit And Windows Server 2012
Good Afternoon,
I recently tried installing the Dameware Mini Remote driver onto a Windows Server 2012 machine and it continues to report back "The Operating System has reported that a reboot of the remote machine is required to complete the Mirror Driver installation/update". Once you click ok, it lets you in. But, everytime you remote in with Dameware, it pops up this message. The system has been rebooted multiple times and tried installing the driver multiple ways with no success. How do I get around this? Thanks
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DameWare MRC 9 Stopped Working Upon Launch
After recent corporate Windows 7 updates, DameWare MRC 9 is no longer launching. I see this dialog:
In the Windows Application Event Log, I see this:
Faulting application name: DWRCC.exe, version: 9.0.0.174, time stamp: 0x502cc7c0
Faulting module name: ntdll.dll, version: 6.1.7601.24024, time stamp: 0x5a58e571
Exception code: 0xc000070a
Fault offset: 0x00000000000138e7
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
The c:\Windows\System32\ntdll.dll file is:
I'm not able to rollback the Windows updates or revert ntdll.dll to an older version.
Is there any chance of getting DameWare MRC 9 working again?
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