I'm having issues with 2 of my servers when connecting to then via Dameware MRC. I'm able to connect to each, but I'm getting a pop-up about a possible name resolution conflict. I have verified that the DNS entry is correct for each server. I can ping each by name and IP with no problem. I've attached a screenshot and while the server name is blurred out I can assure you it shows the same name twice. Can someone assist me in figuring out what the issue might be?
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Possible Name Resolution Conflict
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CTRL-ALT-DELETE doesn't work when I'm attached to a client's machine
When I'm using Dameware V10 to remote into a client's machine, it always starts with the following message "Configuring the remote system for first time use. This may take as much as two minutes. Please wait..." It allows me to get to the client's machine but then the CTRL-ALT-DELETE function doesn't work and I can't log in. I've also tried to use the Send "CTRL+ALT+DELETE" option. I've installed and re-installed the Dameware Software at least 3 times but it still has the same issue. What would be causing this problem? Thanks.
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Cannot install DameWare Mini Remote Control 9.0
WHen I try to install DameWare Mini Remote Control 9.0, I get "there is a problem with this windows installer package. A program run as part of teh setup did not finish as expected." I checked teh app log and get :
Product: DameWare Mini Remote Control 9.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action APPDIR, location: C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\, command: "C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\SolarWinds.MRC.Licensor.exe"
The description for Event ID 0 from source Installer Registerer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
ErrorReference:IECookie Error:ErrorCode:12
I tried loading version 10 qand get the same thing. Any ideas?
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Dameware MRC Connection from Outside Work Domain
Hi all,
First time MRC user here. Our company would like to use MRC so some designers can work remotely on the weekends. Stupid question, but do I ABSOLUTELY need to use a VPN to access the MRC Centralized Server? To my understanding, I don't see a need for MRC if I am forced to use a VPN into our domain. I would just use Windows RDC as a free solution.
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Mini Remote Control - Show Remote Cursor (Not working)
Hello!
I have an issue with the Remote option 'Show Remote Cursor' not working on many clients even though I have activated the setting under Default Host. It doesn't work even though I connect to new target PC's after the change of setting or modifying an existing client-setting.
I have changed the setting on the Host-PC to enable 'Show Remote Cursor' under Default Host. The Target PC's (Which I connect to) has Dameware Mini Remote Control Service installed.
Host PC- Mini Remote Control 12.0.4010.3
Target PC - Dameware Mini Remote Control Service 12.0.3.0
Client OS: Windows 7 x64 SP 1
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how to change the language
Where do I change the language to PT-BR?
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DameWare products have stopped working
Since yesterday I have been getting a popup when trying to connect to a computer. "DameWare products has stopped working. A problem caused the program to stop working correctly. Please close the program." I've reinstalled DameWare MRC, but the problem still persists. Google search finds nothing with this issue. Any ideas?
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Auto open in fullscreen (NOT JUST MAXIMIZED)
Does anyone know how to create a shortcut to open to a host into fullscreen?
i.e "C:\Program Files\DameWare Development\DameWare Mini Remote Control 7.5\DWRCC.exe" -c: -md: -x: -m:xxxxxxx (WHAT ELSE)
Im making a computer that auto boots, and logs into multiple virtual machines and displays them on seperate monitors. I've got everything except for figuring out how to make dameware open fullscreen. I can't find any options or anything. The closest I can get is having the screen maximized
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Dameware Mini Remote Control- no remote mouse/keyboard control
I am running DameWare Mini Remote Control V12.0.0.509 32-bit on Windows 7 Enterprise V6.1 Build 7601 w/ SP1.
I am able to connect to a remote PC and see their desktop, along with mouse and keystroke changes; however, I am no longer able to remotely control the mouse or keyboard like I once was.
We recently upgraded to the software version shown above in order to attempt to resolve the problem. I was able to remotely control the mouse and keyboard when connected to a test PC; however, when I remoted into the PC of an internal customer who needed troubleshooting assistance, I had no mouse or keyboard control.
Suggestions?
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clipboard does not work DameWare Mini Remote Control 10
when using DameWare Mini Remote Control I copy to a remote PC, for example a password or some other text (plain text), but it is not inserted into the remote PC.
such a problem appeared when I reinstalled DameWare Mini Remote Control on a new operating system - Windows 10
the clipboard does not work when copying from the main PC to a remote one, but in the opposite direction (copying from a remote machine to the main PC) is working.
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Dameware Crashing on Windows 7
Hi,
After a recent update to Windows 7 (the suspected update is KB4074598) our Dameware app crashes after being open for a few minutes.
Windows error logs show DWRCC.exe fails on ntdll.dll
Has anyone else come across this or a fix for it?
We're using Dameware 6.9.0.4
Thanks
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DWRCC from command line using credentials always access denied
Hi people
-im trying to launch mini remote control from command line as follow:
"C:\Program Files\Solarwinds\DameWare Mini Remote Control 9.0\DWRCC.exe" -c: -h: -a:1 -m:server -u:user -p:pass -d:domain
but always fail with error message about wrong credentials. ( see screen attached )
-On the other handif iusethe same credentialsfromthe GUI , successfully connects.
-The remote PC is on a workgroup not in the domain
seems like from the command line always use the logged on user credential not the passed user/pass.
What might be theproblem?
txs in advance
PD: version 9.0.0.174 32 bits
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Mini Remote causing desktop settings to change for user
We have recently started using Dameware and Mini Remote. When I use Mini Remote to connect to a users pc I'm finding that it changes their desktop display settings. These changes are tied to mini remote because they were reported within a minute of me connecting to their pc for the first time. And, it was reported by users in the order in which I connected to their pc's. One right after the other. I'm aware of two specific changes: the color scheme changes (minor in the big picture but it's the little things that keep them happy), the task bar for example was a deep blue now it's a muted gray color. The biggest complaint is that the windows preview when you mouse over an application icon in the task bar changes from window previews to a list. Previously, if you had multiple word documents open and had it set to not combined icons it would show one Word icon in the task bar. If you would mouse over the Word icon it would pop up little windows for each document you had open and as you mouse over each window preview it would temporarily display that document maximized on the screen. Now, it only pops up a list, that's in, no interactive preview or anything.
With my previous employer I used mini remote extensively and did not see this happen. Please help, my name is mud with several users because of this.
Your insight and expertise is appreciated.
Joatta Sayles
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Dameware Mini Remote version 6.9.0.0 now Requesting permission to log onto remote computer.
We recently moved Domains.. And in doing so I had to change my profile. So I decided reinstall my Dameware Mini Remote. Out
of 60 Users 3 are now Requesting permission to log onto their computer? I have tried uninstalling then reinstalling the Dameware Client on those computers to no avail? Could someone help me? I'm the IT Systems Administrator and one of my duties, if requested by Management, is to shadow users without their knowledge and with it requesting access that defeats the purpose.
Thank you
Mark W. Gabby
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Mini Remote Control - Show Remote Cursor (Not working)
Hello!
I have an issue with the Remote option 'Show Remote Cursor' not working on many clients even though I have activated the setting under Default Host. It doesn't work even though I connect to new target PC's after the change of setting or modifying an existing client-setting.
I have changed the setting on the Host-PC to enable 'Show Remote Cursor' under Default Host. The Target PC's (Which I connect to) has Dameware Mini Remote Control Service installed.
Host PC- Mini Remote Control 12.0.4010.3
Target PC - Dameware Mini Remote Control Service 12.0.3.0
Client OS: Windows 7 x64 SP 1
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Copy/Paste between Remote PC and Local PC in Dameware MRC?
Hi there,
We are used to RDP and the Copy/Paste between local PC and Remote PC.
Is this not allowed using DameWare?
Thanks,
Regan
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Mouse pointer not working on remote computer
Every time I remote into a remote computer at another office the mouse pointer is off by about 3 inches I cannot click on any icons which makes the remote session useless. Anyone have any ideas? This used to work perfectly a few months ago.
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MRC client agent not connecting. But, both sides are the same version
I get the message - The version of Dameware Mini Remote Control application you are using is not supported by the MRC client agent......
Both sides are activated and have the same version installed -- 6.9.0.4.
What is the problem?
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Remote computer freezes after few seconds
We had a problem with Dameware but it is not reproducible. We connect to a computer via
Dameware Mini Remote Control. Then the user accept the connection and we can
see the monitor screen. After few seconds the computer freezes and the colleague
can do nothing. Restarting the service via Remote Support is not solving the
problem The only solution is to power of the computer via the power button
and start it again. Problem occurs on Windows 10 and Windows 7.
Regards
Julian
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Copy/Paste between Remote PC and Local PC in Dameware MRC?
Hi there,
We are used to RDP and the Copy/Paste between local PC and Remote PC.
Is this not allowed using DameWare?
Thanks,
Regan
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