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Dameware MRC V 9.0 64 Bit And Windows Server 2012

February 28, 2013, 11:53 am
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Good Afternoon,

 

     I recently tried installing the Dameware Mini Remote driver onto a Windows Server 2012 machine and it continues to report back "The Operating System has reported that a reboot of the remote machine is required to complete the Mirror Driver installation/update".  Once you click ok, it lets you in.  But, everytime you remote in with Dameware, it pops up this message.  The system has been rebooted multiple times and tried installing the driver multiple ways with no success.  How do I get around this?  Thanks

 

Dameware.jpg

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DameWare products have stopped working

February 27, 2018, 7:53 am
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Since yesterday I have been getting a popup when trying to connect to a computer.  "DameWare products has stopped working. A problem caused the program to stop working correctly. Please close the program."  I've reinstalled DameWare MRC, but the problem still persists.  Google search finds nothing with this issue.  Any ideas?

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DameWare Mini Remote Control Service, DameWare SmartCard Driver and Windows 10 Device Guard

October 27, 2016, 11:03 am
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Any one else experiencing an issue with the DameWare SmartCard Driver failing to load on Windows 10 machines with Device Guard enabled? No issues on machines without Device Guard enabled.

 

DW SmartCard Driver1.PNG

DW SmartCard Driver.PNG

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Copy/Paste between Remote PC and Local PC in Dameware MRC?

July 31, 2017, 9:55 am
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Hi there,

 

We are used to RDP and the Copy/Paste between local PC and Remote PC.

Is this not allowed using DameWare?

 

Thanks,

Regan

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Mini Remote causing desktop settings to change for user

September 16, 2015, 12:30 pm
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We have recently started using Dameware and Mini Remote.  When I use  Mini Remote to connect to a users pc I'm finding that it changes their desktop display settings. These changes are tied to mini remote because they were reported within a minute of me connecting to their pc for the first time.  And, it was reported by users in the order in which I connected to their pc's.   One right after the other.   I'm aware of two specific changes:   the color scheme changes (minor in the big picture but it's the little things that keep them happy), the task bar for example was a deep blue now it's a muted gray color.    The biggest complaint is that the windows preview when you mouse over an application icon in the task bar changes from window previews to a list.   Previously, if you had multiple word documents open and had it set to not combined icons it would show one Word icon in the task bar.  If you would mouse over the Word icon it would pop up little windows for each document you had open and as you mouse over each window preview it would temporarily display that document maximized on the screen.  Now, it only pops up a list, that's in, no interactive preview or anything.

 

With my previous employer I used mini remote extensively and did not see this happen.  Please help, my name is mud with several users because of this.

 

Your insight and expertise is appreciated.

 

Joatta Sayles

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Error: Current server settings require specific authentication type to connect.

August 11, 2014, 10:45 am
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I tried to connect with MRC 9 and got the below error. I tried again on 11 and got the same thing. Another PC with MRC is having the same issue. Other remote PCs are fine. I removed the remote service and the issue persists. Any ideas?

 

 

 

 

Please try one of the other authentication types or please check the remote machine's authentication settings.

Disconnecting.

 

 

 

Date: 08/11/2014 12:22:18

Computer Name: XXXX

User ID: XXXX

Logon As ID:

Domain:

Desktop User ID: XXXX\XXXX

Desktop Name:

Connect via Proxy: No

Desktop State: User is logged on

Permission Required: No

Access Approved By: N/A

Access Declined By: N/A

Access Request Timeout: N/A

Access Request Disconnected: N/A

OS Product ID: 00392-918-5000002-85187

OS Registered Owner: XXXX

OS Registered Organization:

Host Name from Peer: XXXX

IP Address(es) from Peer: XXXX

Peer Host Name:

Peer IP Address: XXXX

Protocol Version - DWRCC.EXE: 10.000000-0.000000

Protocol Version - DWRCS.EXE: 10.000000-0.000000

Product Version - DWRCS.EXE: 11.0.0.1003

Product Version - DWRCC.EXE: 11.0.0.1003

Authentication Type: NT Challenge/Response

Last Error Code: 0

Last Error Code (WSA): 0

Host Port Number: 6129

Host IP Address: XXXX

Host Name: XXXX

Absolute timeout setting: 0 minutes

Connect/Logon timeout setting: 90000 milliseconds

Access Check:

Registered: Yes

WTS Session: No

Used Diffie-Hellman Key Exchange.

Used Shared Secret: No

Registration: XXXX

(srv 64 bit)

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Dameware Mini Remote Control- no remote mouse/keyboard control

August 25, 2017, 11:35 am
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I am running DameWare Mini Remote Control V12.0.0.509 32-bit on Windows 7 Enterprise V6.1 Build 7601 w/ SP1.

I am able to connect to a remote PC and see their desktop, along with mouse and keystroke changes; however, I am no longer able to remotely control the mouse or keyboard like I once was.

We recently upgraded to the software version shown above in order to attempt to resolve the problem. I was able to remotely control the mouse and keyboard when connected to a test PC; however, when I remoted into the PC of an internal customer who needed troubleshooting assistance, I had no mouse or keyboard control.

 

Suggestions?

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black screen

August 21, 2013, 10:25 am
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I have one user machine (windows 7 64 bit) that only gives me a black screen when I connect. MRC works fine with the xp machines on the network. Is there some setting I need to change?

or am I missing something else?  Thanks

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DameWare MRC 9 Stopped Working Upon Launch

February 28, 2018, 1:36 pm
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After recent corporate Windows 7 updates, DameWare MRC 9 is no longer launching. I see this dialog:

DameWare Stopped Working

In the Windows Application Event Log, I see this:

Faulting application name: DWRCC.exe, version: 9.0.0.174, time stamp: 0x502cc7c0

Faulting module name: ntdll.dll, version: 6.1.7601.24024, time stamp: 0x5a58e571

Exception code: 0xc000070a

Fault offset: 0x00000000000138e7

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

 

The c:\Windows\System32\ntdll.dll file is:

ntdll.dll properties

I'm not able to rollback the Windows updates or revert ntdll.dll to an older version.

 

Is there any chance of getting DameWare MRC 9 working again?

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Possible Name Resolution Conflict

June 10, 2017, 8:22 pm
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I'm having issues with 2 of my servers when connecting to then via Dameware MRC.  I'm able to connect to each, but I'm getting a pop-up about a possible name resolution conflict.  I have verified that the DNS entry is correct for each server.  I can ping each by name and IP with no problem.  I've attached a screenshot and while the server name is blurred out I can assure you it shows the same name twice.  Can someone assist me in figuring out what the issue might be?

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CTRL-ALT-DELETE doesn't work when I'm attached to a client's machine

April 9, 2014, 10:12 am
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When I'm using Dameware V10 to remote into a client's machine, it always starts with the following message "Configuring the remote system for first time use. This may take as much as two minutes. Please wait..."  It allows me to get to the client's machine but then the CTRL-ALT-DELETE function doesn't work and I can't log in. I've also tried to use the Send "CTRL+ALT+DELETE" option.  I've installed and re-installed the Dameware Software at least 3 times but it still has the same issue. What would be causing this problem? Thanks.

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MRC Password Update

April 8, 2016, 9:21 am
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SO we have been using Dameware Mini Remote Control for a couple months now on our fleet of about 400 PCs. My password has since then expired. Now I have to go back through and change my password on ALL of these computers one at a time in MRC. Is there not a way to mass update them???

 

And every computer I add I have to re-enter the userid, password, domain, and secret key. Is there not a way to use one on all machines since I use the same stuff on every single machine?

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Cannot install DameWare Mini Remote Control 9.0

July 29, 2013, 10:01 am
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WHen I try to install DameWare Mini Remote Control 9.0, I get  "there is a problem with this windows installer package. A program run as part of teh setup did not finish as expected." I checked teh app log and get :

 

Product: DameWare Mini Remote Control 9.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action APPDIR, location: C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\, command: "C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\SolarWinds.MRC.Licensor.exe"

 

The description for Event ID 0 from source Installer Registerer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.


If the event originated on another computer, the display information had to be saved with the event.


The following information was included with the event:


ErrorReference:IECookie Error:ErrorCode:12

 

I tried loading version 10 qand get the same thing.  Any ideas?

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How to customize the full screen toolbar of Dameware MRC ?

October 16, 2017, 5:06 am
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Hi,

With Dameware MRC, it's possible to customize the toolbar of the main window, right-clic and "customize" menu.

But if I remove buttons on that toolbar, changes are not reported in the Full Screen Toolbar. Why ? Is there a way to customize this toolbar ? For exemple I want to remove printing and SFT buttons, useless for me.

 

Regards,

Seb

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DameWare problem of slow connection

May 12, 2016, 11:32 am
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Hello,

 

I use DameWare version 11.2.0.82 the problem is that when we connect to clientes over the internet the lag is extremely slow. Can you help me?

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Get Smart Card Authentication failed in MiniRemote

February 2, 2017, 3:13 pm
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I have Dameware 7.5.6.1 32 bit running on 64bit Windows 7 and the remote clients are all 64bit Windows 7 machines.

 

It seems when I login to some of our remote computers I get an Smart Card Authentication failed error:

 

"System error: -2146435069, Remote Message: System Error: -2146435069. System message: the supplied handle was invalid."

The corresponding Windows Application logs show: "System error 10014, event id 110."

 

It seems to happen when I try to use the miniremote to remote into some computers, not all remote clients. It seems to happen after a sudden disconnect or reboot of the remote machine. It doesn't matter where I do it, so it not computer/profile specific. And I can get co-workers to login to the same remote system w/o issue, so it seems to be my issue.

 

I can use dameware NT utilities to access all the tools for the respective computer but a soon as I try to use MiniRemote and try to login I get the error. I can use other remote desktop apps and windows RDP w/ smart card authentication w/o errors.

 

I've tried uninstalling and reinstalling the program on my pc, the service and drivers on the remote PC w/ Dameware software. I've tried manually adding and removing the conents %windir%\dwrcs folder on the remote system w/o issue.

 

Damware sees my smart card as a JavaCard #2 if that helps.

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Dameware Mini Remote Control- no remote mouse/keyboard control

August 25, 2017, 11:35 am
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I am running DameWare Mini Remote Control V12.0.0.509 32-bit on Windows 7 Enterprise V6.1 Build 7601 w/ SP1.

I am able to connect to a remote PC and see their desktop, along with mouse and keystroke changes; however, I am no longer able to remotely control the mouse or keyboard like I once was.

We recently upgraded to the software version shown above in order to attempt to resolve the problem. I was able to remotely control the mouse and keyboard when connected to a test PC; however, when I remoted into the PC of an internal customer who needed troubleshooting assistance, I had no mouse or keyboard control.

 

Suggestions?

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Cannot install DameWare Mini Remote Control 9.0

July 29, 2013, 10:01 am
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WHen I try to install DameWare Mini Remote Control 9.0, I get  "there is a problem with this windows installer package. A program run as part of teh setup did not finish as expected." I checked teh app log and get :

 

Product: DameWare Mini Remote Control 9.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action APPDIR, location: C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\, command: "C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\SolarWinds.MRC.Licensor.exe"

 

The description for Event ID 0 from source Installer Registerer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.


If the event originated on another computer, the display information had to be saved with the event.


The following information was included with the event:


ErrorReference:IECookie Error:ErrorCode:12

 

I tried loading version 10 qand get the same thing.  Any ideas?

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DameWare Mini Remote Control Error setsockopt (IP_DROP_MEMBERSHIP)

June 21, 2016, 5:23 pm
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I have a user laptop with a strange issue. Noticed in Event Viewer, that one particular error pops up very frequently. This error occurs roughly every 3 minutes.

 

Log Name:      Application

Source:        dwmrcs

Date:          6/21/2016 11:39:25 AM

Event ID:      110

Task Category: Error

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      **********************

Description:

Error:

DameWare Mini Remote Control

Error setsockopt (IP_DROP_MEMBERSHIP)

 

 

System Error: 10038

System Message: An operation was attempted on something that is not a socket.

 

 

(srv 64 bit)

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="dwmrcs" />

    <EventID Qualifiers="0">110</EventID>

    <Level>2</Level>

    <Task>2</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-21T18:39:25.000000000Z" />

    <EventRecordID>14385</EventRecordID>

    <Channel>Application</Channel>

    <Computer>***************</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

DameWare Mini Remote Control

Error setsockopt (IP_DROP_MEMBERSHIP)

 

 

System Error: 10038

System Message: An operation was attempted on something that is not a socket.

 

 

(srv 64 bit) </Data>

  </EventData>

</Event>

 

This is on a newly imagined laptop.

 

Any insight on what could be causing this or how I can prevent this from happening?

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Authentication Failed Remote Message System Error -2146893048

January 23, 2017, 5:32 pm
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Dameware Mini Remote Version: 12.0.2.3 64bit

Operating System: Windows 10 Pro 64bit Build 1607 OS Build 14393.693

 

Getting Error on newly imaged machines:

 

Authentication Failed Remote Message System Error -2146893048

System Message:

The token supplied to the function is invalid

 

Please check the event log on the remote machine for a possible cause

 

Event Log on the machine in question:

 

Log Name:      Application

Source:        dwmrcs

Date:          1/23/2017 5:01:43 PM

Event ID:      110

Task Category: Error

Level:         Error

Keywords:      Classic

User:          N/A

Computer:     

Description:

Error:

DameWare Mini Remote Control

Error setsockopt (IP_ADD_MEMBERSHIP)

 

 

System Error: 10065

System Message: A socket operation was attempted to an unreachable host.

 

 

(srv 64 bit)

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="dwmrcs" />

    <EventID Qualifiers="0">110</EventID>

    <Level>2</Level>

    <Task>2</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2017-01-24T01:01:43.599750000Z" />

    <EventRecordID>469</EventRecordID>

    <Channel>Application</Channel>

    <Computer>LA-LT-CLASS-01.hallmarkchannel.com</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

DameWare Mini Remote Control

Error setsockopt (IP_ADD_MEMBERSHIP)

 

 

System Error: 10065

System Message: A socket operation was attempted to an unreachable host.

 

 

(srv 64 bit) </Data>

  </EventData>

</Event>

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