Our company is rolling out windows 7 and now I get a System Error 5 when trying to connect to a XP or even a Win 7 computer. Any way to solve this?
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System 5 error. Access Denied
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Authentication Failed Remote Message System Error -2146893048
Dameware Mini Remote Version: 12.0.2.3 64bit
Operating System: Windows 10 Pro 64bit Build 1607 OS Build 14393.693
Getting Error on newly imaged machines:
Authentication Failed Remote Message System Error -2146893048
System Message:
The token supplied to the function is invalid
Please check the event log on the remote machine for a possible cause
Event Log on the machine in question:
Log Name: Application
Source: dwmrcs
Date: 1/23/2017 5:01:43 PM
Event ID: 110
Task Category: Error
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Error:
DameWare Mini Remote Control
Error setsockopt (IP_ADD_MEMBERSHIP)
System Error: 10065
System Message: A socket operation was attempted to an unreachable host.
(srv 64 bit)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="dwmrcs" />
<EventID Qualifiers="0">110</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-24T01:01:43.599750000Z" />
<EventRecordID>469</EventRecordID>
<Channel>Application</Channel>
<Computer>LA-LT-CLASS-01.hallmarkchannel.com</Computer>
<Security />
</System>
<EventData>
<Data>
DameWare Mini Remote Control
Error setsockopt (IP_ADD_MEMBERSHIP)
System Error: 10065
System Message: A socket operation was attempted to an unreachable host.
(srv 64 bit) </Data>
</EventData>
</Event>
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Cannot install DameWare Mini Remote Control 9.0
WHen I try to install DameWare Mini Remote Control 9.0, I get "there is a problem with this windows installer package. A program run as part of teh setup did not finish as expected." I checked teh app log and get :
Product: DameWare Mini Remote Control 9.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action APPDIR, location: C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\, command: "C:\Program Files\SolarWinds\DameWare Mini Remote Control 9.0\SolarWinds.MRC.Licensor.exe"
The description for Event ID 0 from source Installer Registerer cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
ErrorReference:IECookie Error:ErrorCode:12
I tried loading version 10 qand get the same thing. Any ideas?
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Error: Current server settings require specific authentication type to connect.
I tried to connect with MRC 9 and got the below error. I tried again on 11 and got the same thing. Another PC with MRC is having the same issue. Other remote PCs are fine. I removed the remote service and the issue persists. Any ideas?
Please try one of the other authentication types or please check the remote machine's authentication settings.
Disconnecting.
Date: 08/11/2014 12:22:18
Computer Name: XXXX
User ID: XXXX
Logon As ID:
Domain:
Desktop User ID: XXXX\XXXX
Desktop Name:
Connect via Proxy: No
Desktop State: User is logged on
Permission Required: No
Access Approved By: N/A
Access Declined By: N/A
Access Request Timeout: N/A
Access Request Disconnected: N/A
OS Product ID: 00392-918-5000002-85187
OS Registered Owner: XXXX
OS Registered Organization:
Host Name from Peer: XXXX
IP Address(es) from Peer: XXXX
Peer Host Name:
Peer IP Address: XXXX
Protocol Version - DWRCC.EXE: 10.000000-0.000000
Protocol Version - DWRCS.EXE: 10.000000-0.000000
Product Version - DWRCS.EXE: 11.0.0.1003
Product Version - DWRCC.EXE: 11.0.0.1003
Authentication Type: NT Challenge/Response
Last Error Code: 0
Last Error Code (WSA): 0
Host Port Number: 6129
Host IP Address: XXXX
Host Name: XXXX
Absolute timeout setting: 0 minutes
Connect/Logon timeout setting: 90000 milliseconds
Access Check:
Registered: Yes
WTS Session: No
Used Diffie-Hellman Key Exchange.
Used Shared Secret: No
Registration: XXXX
(srv 64 bit)
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Using DameWare With non-admin account
Our company has an employee IT, who is necessary to connect to the computers of other users and help them. In this case the employee does not have the rights of a domain and local administrator on the users' computers. If the officer is trying to connect to the user - the user pops up a request for acceptance of connection.
Despite the fact that the user agrees to the connection, you can only view the remote computer, without the ability to manage the session.
Tell me, is it possible to manage users' computers without domain rights and local administrator?
UPDATED
After reading the article How to: Allow automatic Remote Control for non-admin users I realized that it is sufficient to remove the label from one of the items on the agent.
The question is how it's best to remove these marks made on all computers in the network?
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DameWare GPO Options
Running DameWare Version 11.2.0.91 (64 Bit)
Hello there everyone, had a question about DameWare and GPO options. When Reg changes are made through group policy shouldn't the DameWare Mini Remote Control take the changes in effect? I made changes to the following Reg Files: Force Encrypt Data, Force Encrypt Images, and SFT: Enable Simple File Transfer and moved my VM to test out the results. The Reg files took the changes but the application did not.
When you launch the DameWare Mini Remote Control > Remote Connect Window > Click Settings > Click Encryption Options Tab and under Remote Control box options still unchecked (Encrypt General Data and Images)?
Under Simple File Transfer: Enable Encryption Still Unchecked?
With the changes made to the reg files, shouldn't these options be checked with Reg Value of 1?
If I am doing something wrong, please let me know thank you in advance.
Josh
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Change Default Port Configuration when installing MRC Client Agent Service?
Hi.
I want to know if there's a way to change the default File & Printer Sharing configuration Ports when installing the Agent of MRC.
Because I'm not using the default Windows ports. So my firewall blocks al File Sharing configuration.
Making some research I found this:
So I would like to know which method should I use to configure manually ports configuration.
Thanks for your help.
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Enable TLS when using connection link
I'm trying to connect to a user outside of my companies domain. I send them a link to their email. Please see the attached png file. TLS is enabled. I need this operation to work. Any help would be greatly appreciated.
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DameWare 6 Alt-Tab not sent to remote machine even when Windows Hot Keys enabled
Title says it all. I'm using DameWare MRC 6 (due to legacy issues in the organization). Most of the time the Alt-Tab keystroke is handled by the remote machines, which is what I want. Every so often, "something happens" that I have been unable to identify, that causes Alt-Tab to be handled by the local machine, even when the DameWare MRC client has focus and "Windows Hot Keys" are enabled. I vaguely recall conquering this by fiddling with some setting in some dialog somewhere, back in the mists of the past, but I can never find it when I need it, such as right this minute. Can anyone help?
Thanks,
Chris
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Welcome to the DameWare MRC space on thwack!
Welcome to the DameWare MRC space on thwack! If this is your first time here, you’ll find a wealth of information available to you on DameWare MRC as well as other SolarWinds products. thwack is an active community where SolarWinds customers can share ideas and tips, ask questions, discuss feature requests, and find out what’s in the latest release and what’s coming next. SolarWinds Product Management, Development, and Support staff all regularly monitor and post to thwack. We look forward to hearing your feedback and ideas!
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DWRCC from command line using credentials always access denied
Hi people
-im trying to launch mini remote control from command line as follow:
"C:\Program Files\Solarwinds\DameWare Mini Remote Control 9.0\DWRCC.exe" -c: -h: -a:1 -m:server -u:user -p:pass -d:domain
but always fail with error message about wrong credentials. ( see screen attached )
-On the other handif iusethe same credentialsfromthe GUI , successfully connects.
-The remote PC is on a workgroup not in the domain
seems like from the command line always use the logged on user credential not the passed user/pass.
What might be theproblem?
txs in advance
PD: version 9.0.0.174 32 bits
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Dameware Command Line Issues
I had a Dameware batch file I used to remote into computers. I have updated dameware and now my batch file no longer works. I did change the the path so the path is correct. When I run this, I get an error saying Authentication Failed Remote Message: System Error: 87 The parameter is incorrect.
I use this because I have a Local Admin account on all computers on our Network, but I wasn't able to Remote into the machines when I was logged in with my Domain user account. So I ran this batch file, and entered my local admin username, and it would ask me for a password, and then it would conect.
Can someone tell me what I need to do?
Here is the Batch File:
@echo Dameware Login
@Echo --------------
@Echo Off
Set /p PC="Connect To:"
set /p inputone="Username:"
C:\Windows\System32\runas.exe /user:%inputone% "C:\Program Files\SolarWinds\DameWare Mini Remote Control 11.0 x64\DWRCC.exe -c -h -a:2 -m:"%PC%
Thanks for your help!
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link for server version
Where can I find the link to download the Dameware mini remote control server for WIn 7 32 Bit ?
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Cache Dameware Mini Remote Control License for some hours o
Hi all,
We have following scenario in our environment: If you are using Dameware Mini Remote Control in addition with a Dameware Central Server,
it would be great that the Dameware Mini Remote Control Client would be able to "cache" the checked-out license for some hours on the computer (something like Microsoft KMS is doing it, but not with 100 days )
This would be the best solution is the server breaks/reboot for updates/maintainance etc. Otherwise Dameware Mini Remote Control Client cannot be started and the IT support is blind.
Do you know any possibilities to do this?
Best Regards,
Thomas
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VNC connection pegs CPU to 100%
Hi,
Every time I initiate a VNC connection to a Mac or Windows host, the CPU on my local machine goes to 100% and stays there until I disconnect. If I use RealVNC to connect to those machines however, CPU has little spikes but never 100% and never pegged. Using Dameware 9.0.1.247 64 bit, Windows 7 Pro x64. Windows is running as a Boot Camp VM in VMWare Fusion.
Any insight?
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Error connecting to client (Event ID 110, System Error 10038)
Error (ID 110):
DameWare Mini Remote
Control
Error setsockopt
(IP_DROP_MEMBERSHIP)
System
Error: 10038
(srv 64 bit)
Get this error when trying to connect to some computers in our network, not all. Reinstalling the service sometimes help, making the user lock their computer sometimes help. What is the root cause for this problem?
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DMRC activation with Stand Alone Mode
Is there a possibility to activate the DMRC (Stand Alone Mode) without Internet Access and the usage of manual activation within the Portal?
We have thousands of licenses, I cannot do a offline activation for every client with no Internet Access.
Can i do this with the Dameware Central Server? I do not want to switch the mode to the Centralized-Mode! Outerwise i have the problem, that the server must be high available.
Best Regards,
Thomas
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"The token supplied to the function is invalid"
I'm getting this error when trying to dial into one specific site. All the computers at this site give me the same error. I can succesfully log into all of our other sites using Dameware with Windows NT challenge response. I have confirmed that there are other users who are having this problem as well, however strangely some users can still access this site with Dameware and Windows NT challenge response no problem. I found a post on your old forums recommending adding a few lines of code into the INI file, but that must have been for an older version of Dameware that still used one, I think it all goes into the registry now. Has anyone had this issue before? If you need any more info please let me know.
Any help is appreciated!
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Mini Remote causing desktop settings to change for user
We have recently started using Dameware and Mini Remote. When I use Mini Remote to connect to a users pc I'm finding that it changes their desktop display settings. These changes are tied to mini remote because they were reported within a minute of me connecting to their pc for the first time. And, it was reported by users in the order in which I connected to their pc's. One right after the other. I'm aware of two specific changes: the color scheme changes (minor in the big picture but it's the little things that keep them happy), the task bar for example was a deep blue now it's a muted gray color. The biggest complaint is that the windows preview when you mouse over an application icon in the task bar changes from window previews to a list. Previously, if you had multiple word documents open and had it set to not combined icons it would show one Word icon in the task bar. If you would mouse over the Word icon it would pop up little windows for each document you had open and as you mouse over each window preview it would temporarily display that document maximized on the screen. Now, it only pops up a list, that's in, no interactive preview or anything.
With my previous employer I used mini remote extensively and did not see this happen. Please help, my name is mud with several users because of this.
Your insight and expertise is appreciated.
Joatta Sayles
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Copy/Paste between Remote PC and Local PC in Dameware MRC?
Hi there,
We are used to RDP and the Copy/Paste between local PC and Remote PC.
Is this not allowed using DameWare?
Thanks,
Regan
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