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Dameware MRC V 9.0 64 Bit And Windows Server 2012

February 28, 2013, 11:53 am
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Good Afternoon,

 

     I recently tried installing the Dameware Mini Remote driver onto a Windows Server 2012 machine and it continues to report back "The Operating System has reported that a reboot of the remote machine is required to complete the Mirror Driver installation/update".  Once you click ok, it lets you in.  But, everytime you remote in with Dameware, it pops up this message.  The system has been rebooted multiple times and tried installing the driver multiple ways with no success.  How do I get around this?  Thanks

 

Dameware.jpg

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Noob here. Dameware/remote session log

November 2, 2015, 8:10 pm
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Hi. Is there a log the computer keeps to track Dameware connections or sessions? I am new to Dameware and would like to know if this is a feature because not all staff members remember to lock the remote pc- I'm more concerned about server,) before disconnecting via Dameware.

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DWRCC from command line using credentials always access denied

February 6, 2013, 5:09 am
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Hi people

 

-im trying to launch mini remote control from command line as follow:

"C:\Program Files\Solarwinds\DameWare Mini Remote Control 9.0\DWRCC.exe" -c: -h: -a:1 -m:server -u:user -p:pass -d:domain

 

but always fail with error message about wrong credentials. ( see screen attached )

 

-On the other handif iusethe same credentialsfromthe GUI , successfully connects.

-The remote PC is on a workgroup not in the domain

 

seems like from the command line always use the logged on user credential not the passed user/pass.

 

What might be theproblem?

txs in advance

 

PD: version 9.0.0.174 32 bits

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Mini Remote causing desktop settings to change for user

September 16, 2015, 12:30 pm
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We have recently started using Dameware and Mini Remote.  When I use  Mini Remote to connect to a users pc I'm finding that it changes their desktop display settings. These changes are tied to mini remote because they were reported within a minute of me connecting to their pc for the first time.  And, it was reported by users in the order in which I connected to their pc's.   One right after the other.   I'm aware of two specific changes:   the color scheme changes (minor in the big picture but it's the little things that keep them happy), the task bar for example was a deep blue now it's a muted gray color.    The biggest complaint is that the windows preview when you mouse over an application icon in the task bar changes from window previews to a list.   Previously, if you had multiple word documents open and had it set to not combined icons it would show one Word icon in the task bar.  If you would mouse over the Word icon it would pop up little windows for each document you had open and as you mouse over each window preview it would temporarily display that document maximized on the screen.  Now, it only pops up a list, that's in, no interactive preview or anything.

 

With my previous employer I used mini remote extensively and did not see this happen.  Please help, my name is mud with several users because of this.

 

Your insight and expertise is appreciated.

 

Joatta Sayles

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DameWare MRC v6.1 does no longer work on client computers

September 5, 2013, 10:31 pm
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Good Morning,

I have been using DameWare MRC for quite some years now and all of a sudden I get the following error:

 

Winsock Connect Error:

System Error 10060

System Message:

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

 

I believe there were settings changed in the group policy that does not allow a client to respond to the remote calls because it stopped working from 1 day to the next.

Still the same OS Windows 7.

I do not have any problems at all to install/uninstall the service via network on the client computers thru the MRC.

Using it on my servers it works perfectly.

Since my domain administrators are glueless what change they could have done with the group policy to prevent the clients from responding and I do not know either I would like to find out thru this route if anyone is outthere that would have idea which setting needs to be switched on the client computers.

 

Thank you for your time and possible assistance.

 

Regards.

          Hoagie

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Error: Current server settings require specific authentication type to connect.

August 11, 2014, 10:45 am
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I tried to connect with MRC 9 and got the below error. I tried again on 11 and got the same thing. Another PC with MRC is having the same issue. Other remote PCs are fine. I removed the remote service and the issue persists. Any ideas?

 

 

 

 

Please try one of the other authentication types or please check the remote machine's authentication settings.

Disconnecting.

 

 

 

Date: 08/11/2014 12:22:18

Computer Name: XXXX

User ID: XXXX

Logon As ID:

Domain:

Desktop User ID: XXXX\XXXX

Desktop Name:

Connect via Proxy: No

Desktop State: User is logged on

Permission Required: No

Access Approved By: N/A

Access Declined By: N/A

Access Request Timeout: N/A

Access Request Disconnected: N/A

OS Product ID: 00392-918-5000002-85187

OS Registered Owner: XXXX

OS Registered Organization:

Host Name from Peer: XXXX

IP Address(es) from Peer: XXXX

Peer Host Name:

Peer IP Address: XXXX

Protocol Version - DWRCC.EXE: 10.000000-0.000000

Protocol Version - DWRCS.EXE: 10.000000-0.000000

Product Version - DWRCS.EXE: 11.0.0.1003

Product Version - DWRCC.EXE: 11.0.0.1003

Authentication Type: NT Challenge/Response

Last Error Code: 0

Last Error Code (WSA): 0

Host Port Number: 6129

Host IP Address: XXXX

Host Name: XXXX

Absolute timeout setting: 0 minutes

Connect/Logon timeout setting: 90000 milliseconds

Access Check:

Registered: Yes

WTS Session: No

Used Diffie-Hellman Key Exchange.

Used Shared Secret: No

Registration: XXXX

(srv 64 bit)

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How to capture remote screen or even local screen when running Dameware 12?

May 9, 2016, 12:09 pm
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This question may also apply to earlier versions of Dameware. I would like to capture the full remote control session screen for inclusion into an e-mail. For some reason Alt-Print Scrn and Ctrl-Print Scrn are disabled. Is there a way around this?

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Mirror Driver in DameWare Mini Remote Control is outdated

November 2, 2016, 11:05 am
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Is there a planned update for the mirror driver included with the v12.0.3.0 DameWare Mini Remote Control Service. Not only does it no display correctly in Windows 10 Device Manager, the driver date is over 8 years old. There is also some concern that it is causing issues with displaylink connected displays using HumanScale USB 3.0 docking stations.

MIrrorDriver.PNG

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DameWare problem of slow connection

May 12, 2016, 11:32 am
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Hello,

 

I use DameWare version 11.2.0.82 the problem is that when we connect to clientes over the internet the lag is extremely slow. Can you help me?

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DameWare Mini Remote Control Service, DameWare SmartCard Driver and Windows 10 Device Guard

October 27, 2016, 11:03 am
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Any one else experiencing an issue with the DameWare SmartCard Driver failing to load on Windows 10 machines with Device Guard enabled? No issues on machines without Device Guard enabled.

 

DW SmartCard Driver1.PNG

DW SmartCard Driver.PNG

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link for server version

January 16, 2018, 1:32 am
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Where can I find the link to download the Dameware mini remote control server for WIn 7 32 Bit ?

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Dameware MRC V 9.0 64 Bit And Windows Server 2012

February 28, 2013, 11:53 am
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Good Afternoon,

 

     I recently tried installing the Dameware Mini Remote driver onto a Windows Server 2012 machine and it continues to report back "The Operating System has reported that a reboot of the remote machine is required to complete the Mirror Driver installation/update".  Once you click ok, it lets you in.  But, everytime you remote in with Dameware, it pops up this message.  The system has been rebooted multiple times and tried installing the driver multiple ways with no success.  How do I get around this?  Thanks

 

Dameware.jpg

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Event ID 110 No Link-Local or Site-Local Cloud Available (Local)

August 2, 2013, 3:52 am
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Hello NG,

I come from this site http://forums.dameware.com/viewtopic.php?f=17&t=3065 , which resulted in opening a support case.

Our systems experience lots of the following error entries in Windows event viewer, application log:

##################################################################
Error:
DameWare Mini Remote Control
No Link-Local or Site-Local Cloud Available (Local).

System Error: 0
System Message: Der Vorgang wurde erfolgreich beendet.

(srv 64 bit)
##################################################################

We want to get rid of the messages. Can you help?

Our Dameware version is 7.5.9.0, we run Windows 7 64bit Ultimate SP1 fully patched. Our systems have IPv6 disabled in properties of the NIC configurations.

Thanks in advance!

Best Regards,

Bob

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Mini Remote causing desktop settings to change for user

September 16, 2015, 12:30 pm
$
0
0

We have recently started using Dameware and Mini Remote.  When I use  Mini Remote to connect to a users pc I'm finding that it changes their desktop display settings. These changes are tied to mini remote because they were reported within a minute of me connecting to their pc for the first time.  And, it was reported by users in the order in which I connected to their pc's.   One right after the other.   I'm aware of two specific changes:   the color scheme changes (minor in the big picture but it's the little things that keep them happy), the task bar for example was a deep blue now it's a muted gray color.    The biggest complaint is that the windows preview when you mouse over an application icon in the task bar changes from window previews to a list.   Previously, if you had multiple word documents open and had it set to not combined icons it would show one Word icon in the task bar.  If you would mouse over the Word icon it would pop up little windows for each document you had open and as you mouse over each window preview it would temporarily display that document maximized on the screen.  Now, it only pops up a list, that's in, no interactive preview or anything.

 

With my previous employer I used mini remote extensively and did not see this happen.  Please help, my name is mud with several users because of this.

 

Your insight and expertise is appreciated.

 

Joatta Sayles

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Dameware 12.0.4 - GPO Installer does not deploy customized options

August 1, 2017, 2:33 pm
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Hello!

  I have recently deployed a customized dameware mini rc service MSI via GPO into my windows network. I am having trouble with it though. The client installs and all seems well, but it is not keeping any of my customization to the service. Things like: Allow multiple administrators to all have control, proprietary username/password, no notifications, etc. are not being deployed with the MSI. HOWEVER, if I manually install the MSI that the GPO is calling then all of the appropriate customization are being installed.

 

All of our servers are running Windows Server 2012 and the end-users are on everything from Windows XP to Windows 10. The customized features are not being installed on any of the Operating systems.

Any suggestions?

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Dameware remote control is slow to connect.

October 7, 2015, 7:09 am
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When Windows Firewall is enabled stealth mode is enabled by default and there is no supported method to turn this off.

Is there any way to fix this problem on the client side without installing dameware on every single computer.

 

So what happens is you connect to a computer with dameware the connection spends several very noticable seconds before it promts you to install the client. This is because it seems to assume the client is always installed. And this is why stealth mode causes a problem.

Is there any way for the dameware client to do a check for the client service first and then connect or install the client?

 

Is this problem solved in any of the recent versions of the software? I belive we are a few versions behind.

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Export profile from Dameware Mini Remote Control installation package builder (MSI)

March 1, 2013, 4:01 am
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Is it possible to export profile from Dameware Mini Remote Control installation package builder (MSI) ?

 

I'd like to document the settings that are set on a created MSI.

 

Thanks

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How to capture remote screen or even local screen when running Dameware 12?

May 9, 2016, 12:09 pm
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This question may also apply to earlier versions of Dameware. I would like to capture the full remote control session screen for inclusion into an e-mail. For some reason Alt-Print Scrn and Ctrl-Print Scrn are disabled. Is there a way around this?

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Error: Current server settings require specific authentication type to connect.

August 11, 2014, 10:45 am
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I tried to connect with MRC 9 and got the below error. I tried again on 11 and got the same thing. Another PC with MRC is having the same issue. Other remote PCs are fine. I removed the remote service and the issue persists. Any ideas?

 

 

 

 

Please try one of the other authentication types or please check the remote machine's authentication settings.

Disconnecting.

 

 

 

Date: 08/11/2014 12:22:18

Computer Name: XXXX

User ID: XXXX

Logon As ID:

Domain:

Desktop User ID: XXXX\XXXX

Desktop Name:

Connect via Proxy: No

Desktop State: User is logged on

Permission Required: No

Access Approved By: N/A

Access Declined By: N/A

Access Request Timeout: N/A

Access Request Disconnected: N/A

OS Product ID: 00392-918-5000002-85187

OS Registered Owner: XXXX

OS Registered Organization:

Host Name from Peer: XXXX

IP Address(es) from Peer: XXXX

Peer Host Name:

Peer IP Address: XXXX

Protocol Version - DWRCC.EXE: 10.000000-0.000000

Protocol Version - DWRCS.EXE: 10.000000-0.000000

Product Version - DWRCS.EXE: 11.0.0.1003

Product Version - DWRCC.EXE: 11.0.0.1003

Authentication Type: NT Challenge/Response

Last Error Code: 0

Last Error Code (WSA): 0

Host Port Number: 6129

Host IP Address: XXXX

Host Name: XXXX

Absolute timeout setting: 0 minutes

Connect/Logon timeout setting: 90000 milliseconds

Access Check:

Registered: Yes

WTS Session: No

Used Diffie-Hellman Key Exchange.

Used Shared Secret: No

Registration: XXXX

(srv 64 bit)

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DameWare Mini Remote Control - Connect Authenitcation failed:

October 8, 2015, 5:14 am
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Dameware v12 on Server 2012 attempting to connect to a Win7 64bit which I've unistalled and reinstalled latest client agent.

 

Tried connecting via Active Directory, Microsoft Windows Network and by IP address all 3 fail with this message.

 

"DameWare Mini Remote Control - Connect

Authenitcation failed:

 

Remote Message: System Error: -2146893048

System Message:

The token supplied to the function is invalid

 

Please check the event log on the remote machine for a possible cause"

 

Has anyone had this issue and solved it?

 

All help, hints and advise gratefully received as I can't get to the remote machine to check for a possible cause.

 

Thanks in advance

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