Dameware and GLPI
Hi everybody....we are using DamerWare Remote Control v.9 and the Help- Desk/ Assesment Center GLPI...when i tried to setup a link like its written in this blog Dameware / Web Help Desk Integration,...
View ArticleDameWare Mini Remote Control - Connect Authenitcation failed:
Dameware v12 on Server 2012 attempting to connect to a Win7 64bit which I've unistalled and reinstalled latest client agent. Tried connecting via Active Directory, Microsoft Windows Network and by IP...
View ArticleSince V10 - Maintenance expiration message
Since version 10, the message "Maintenance expires in xx days" appear every time that we launch the software and stay in orange at the top of the main window.Is there any way to deactivate definitively...
View ArticleEvent ID 110 No Link-Local or Site-Local Cloud Available (Local)
Hello NG, I come from this site http://forums.dameware.com/viewtopic.php?f=17&t=3065 , which resulted in opening a support case. Our systems experience lots of the following error entries in...
View ArticleMRC client agent not connecting. But, both sides are the same version
I get the message - The version of Dameware Mini Remote Control application you are using is not supported by the MRC client agent...... Both sides are activated and have the same version installed --...
View ArticleCan't type to remote computer
Hi, I have the next problem: When I connected to a remote computer, I can't type in textboxes or in documents.It stars to type just several symbols then it delete them and cursor don't move from the...
View ArticleWhy does Dameware MRC v9.0.1 get stuck at the initializing desktop screen...
This issue started about a month ago with a group of machines. There is no apparent link to these machines which did not have the issue prior. I have read many forums and discussions relating to a...
View ArticleCannot install DameWare Mini Remote Control 9.0
WHen I try to install DameWare Mini Remote Control 9.0, I get "there is a problem with this windows installer package. A program run as part of teh setup did not finish as expected." I checked teh app...
View ArticleIs there an update to virtual keyboard emulation driver dwvkbd64.sys?
Hi,Were tracking down some random BSOD's that occurred after rolling out Microsoft Lync 2013 client. It's a BAD_POOL_HEADER (19) error in w32k.sys called from csrss.exe.One of the similarities when...
View ArticleMRC client agent not connecting. But, both sides are the same version
I get the message - The version of Dameware Mini Remote Control application you are using is not supported by the MRC client agent...... Both sides are activated and have the same version installed --...
View ArticleGP install - service disabled
New Dameware/Mini remote user. I created an MSI using the MSI builder and the only thing I changed was the notify on connection because the powers that be want it enabled. I created the software...
View ArticleMRC callable via UNC?
Hello, I work in the ITS department of the Panama-Buena Vista Union School District in Bakersfield, CA. We recently switched from RealVNC to Dameware Mini Remote Control and so far we love it. We...
View ArticleDameware 12.0 is now Available!
I’m thrilled to announce that Dameware 12.0 is now publicly available. In this release we focused all our efforts to finalise the remote support story with unattended over the internet sessions....
View ArticleSet default port
I changed my default port on all the clients from the standard 6129 to another port. However, the MRC control app defaults to the standard. I can change this in the settings for each pc I connect to...
View Article"The token supplied to the function is invalid"
I'm getting this error when trying to dial into one specific site. All the computers at this site give me the same error. I can succesfully log into all of our other sites using Dameware with Windows...
View ArticleDameware and GLPI
Hi everybody....we are using DamerWare Remote Control v.9 and the Help- Desk/ Assesment Center GLPI...when i tried to setup a link like its written in this blog Dameware / Web Help Desk Integration,...
View ArticleError: Current server settings require specific authentication type to connect.
I tried to connect with MRC 9 and got the below error. I tried again on 11 and got the same thing. Another PC with MRC is having the same issue. Other remote PCs are fine. I removed the remote service...
View Articledameware permission required for these account types not working on 64 bit
Hello,I'm using version 9.I configure the dwrcs.ini that every time that i need to remote to client, the client need to accept the connection.In 32Bit win 7 it's work. in 64Bit win 7 permission...
View ArticleCTRL-ALT-DELETE doesn't work when I'm attached to a client's machine
When I'm using Dameware V10 to remote into a client's machine, it always starts with the following message "Configuring the remote system for first time use. This may take as much as two minutes....
View ArticleMini Remote causing desktop settings to change for user
We have recently started using Dameware and Mini Remote. When I use Mini Remote to connect to a users pc I'm finding that it changes their desktop display settings. These changes are tied to mini...
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