Quantcast
Channel: THWACK: Popular Discussions - DameWare MRC
Viewing all articles
Browse latest Browse all 17216

Is there an update to virtual keyboard emulation driver dwvkbd64.sys?

$
0
0

Hi,

Were tracking down some random BSOD's that occurred after rolling out Microsoft Lync 2013 client.  It's a BAD_POOL_HEADER (19) error in w32k.sys called from csrss.exe.

One of the similarities when looking at crash dumps with other people with the same problem is a driver dwvkbd64.sys, dated April 11 2007.  THats a few years old, so just wondering if this could possibly be the cause of the BSOD's.  I'm looking for a driver update for this file that is higher than version 1.0.0.1 and newer than 2007.  Is there one?  I just pushed version 10 to my laptop to check, but went into devmgmt.msc and it still shows the 2007 era driver.

 

Here's a thread where another person at answers.microsoft.com suggested to check into this file:

http://answers.microsoft.com/en-us/windows/forum/windows_7-winapps/badpoolheader-bsod-on-multiple-pcs-randomly-after/09123295-5342-4b9b-8ec7-66ecd0aa47c4

 

You'll see on there a a link to my skydrive public that has two crash dumps if you want to look and see if Dameware is the cause.

 

Thank you.


Viewing all articles
Browse latest Browse all 17216

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>