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Dameware MRC non-admin access error message

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Hello,

 

We use dameware MRC v9 and I'm trying to setup non-admin access to one of our machines.

 

Local Admins can remote in fine to this machine, but when a non-admin (They're power users) try to it still asks for permission.

 

I have unticked the Permission required for these accounts types and the Permissions Required option is not enabled. When I disabled the Permissions required for these account types I got this error message:

 

"Unable to run without an authentication method (proprietary challenge/response) set that will work when the service was started as an application"

 

Any suggestions?


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